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Parts Counter Sales

Company: Action Truck Parts Inc
Location: Bolingbrook
Posted on: November 13, 2024

Job Description:

PURPOSE OF THE POSITIONTo provide our customers with superior service by utilizing your knowledge and experience to help answer questions, trouble-shoot problems, and provide solutions to those customers and their needs. SUMMARYAs a member of Action Truck Parts, Parts Counter Representatives are responsible for selling parts over-the-counter, over-the-phone, and occasionally, on-line, to our customers and doing so with the highest level of customer service. DUTIES AND RESPONSIBILITIES

  • Assisting customers in selecting and purchasing the correct parts.
  • Providing pricing and product information to customers.
  • Assisting with inventory validation.
  • Contributing to departmental production and profitability goals.
  • Maintaining customer satisfaction at or above company standards.
  • Answering telephones promptly and professionally.
  • Ability to apply common sense when needed, while staying within Action guidelines.
  • Work cohesively and efficiently with the Team.
  • Perform other duties and responsibilities as assigned. JOB REQUIREMENTS
    • Valid driver's license with good driving record
    • Some heavy lifting required
    • Promotes and maintains a positive, team oriented, and customer focused attitude within department
      • Must be able to demonstrates positive resourcefulness & versatility in a fast-paced, changing priority, environment SKILLS/QUALIFICATIONS
        • Strong customer service skills
        • 3-5 years of parts experience strongly preferred
        • Aftermarket experience preferred



          PI5ae3f4c7c765-37248-35947883

Keywords: Action Truck Parts Inc, Joliet , Parts Counter Sales, Sales , Bolingbrook, Illinois

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