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Bilingual Health Care Customer Service

Company: VirtualVocations
Location: Elgin
Posted on: April 6, 2025

Job Description:

A company is looking for a Bilingual Health Care Customer Service Representative.
Key Responsibilities

Handle inbound and outbound calls to resolve billing and payment issues
Respond to patient/account holder inquiries in a professional manner
Follow client-specific protocols and monitor payment arrangements

Required Qualifications

1+ years of experience in a call center or customer service role
Knowledge of medical terminology and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Demonstrated flexibility in scheduling and assignments
Bilingual candidates will provide additional support for bilingual calls

Keywords: VirtualVocations, Joliet , Bilingual Health Care Customer Service, Other , Elgin, Illinois

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