TSMS Student Employee

Company: Joliet Junior College
Location: Joliet
Posted on: April 1, 2025

Job Description:

Position Title:TSMS Student EmployeeJob Description:POSITION TITLE: Student Employee, Technology Support and Media Services
STATUS: Part time
DEPARTMENT: Technology Support and Media Services
DIVISION: Information Technology
REPORTS TO: Assistant Director Technology Support and Media Services
CLASSIFICATION: Non-exempt
HIRING RANGE: $15.00 per hour
(Position is FWS Eligible)

Position Summary:
Provide quality technical assistance as a student employee in the division of Information Technology.ESSENTIALJOBDUTIESANDKEYRESPONSIBILITIES1. Answer phones and enter issues into IT ticket system.2. Assist users with software and hardware problems.3. Assist with the installation, maintenance, and replacement of computer equipment and multimedia systems.4. Perform general housekeeping tasks on college owned equipment to ensure clean and sanitized technology equipment.5. Assist with live events, webinars, and video conferencing.6. Assist with the daily reservation, distribution, and setup of college owned equipment.7. Perform general office responsibilities, including data entry and working with inventory.8. Perform other related duties as assigned.MINIMUM QUALIFICATIONS (1 and 2 are required, 3 and below recommended in addition to your own requirements)1. GPA of 2.0 or above.2. Must be enrolled at JJC in at least 6 credit hours.1. High School diploma or equivalent.2. Excellent Customer Service skills; strong verbal and written communication skills.3. Attentiveness to detail, excellent organizational skills, initiative, and multitasking.4. Reliable vehicle travel between JJC's campuses/centers and a valid driver's license.5. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.PREFERRED QUALIFICATIONS1. Willingness to work a flexible schedule.2. English and Spanish verbal and written communication proficiency.3. Demonstrated multicultural competence.PHYSICAL DEMANDS1. Ability to kneel, bend, and lift is preferred but not mandatory. Accommodations and flexible task assignments are available as needed.2. Power tools might be used.WORKING CONDITIONS1. Most duties performed indoors; some exterior may be required.Scheduled Weekly Hours: This is a student employee position that works around your class schedule. May work up to 20 hours per week during the fall and spring semesters. During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval.Full Time/Part Time:Part timeScheduled Hours:20Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20BenefitsClick on the link below for information about JJC's Benefits:Total Rewards - Joliet Junior College

Keywords: Joliet Junior College, Joliet , TSMS Student Employee, Other , Joliet, Illinois