Area Vice President - Analytics & Consulting

Company: Press Ganey Associates LLC
Location: Chicago
Posted on: April 18, 2025

Job Description:

Area Vice President - Analytics & ConsultingArea Vice President - Analytics & ConsultingApply locations Chicago, IL Remote, TX time type Full time posted on Posted Yesterday job requisition id R25_0000000362Company DescriptionPG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.Our Mission:We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.Our Values:To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
• Better together: We check our egos at the door. We work together, so we win together.We are seeking a dynamic and results-oriented Area Vice President (AVP) to join our Health Plan Member Experience team. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for helping clients succeed. As an AVP, you will be responsible for identifying new business opportunities, expanding our footprint within current clients, building relationships with new clients, and driving revenue growth through the sale of our consulting and analytics services.The AVP can be based in any state within the contiguous United States.Key Responsibilities:
  • Work collaboratively with all of the Health Plan AVP's and serve as an overlay and SME for our software/consulting capabilities.
  • Identify and target potential health plan clients in need of consulting and analytics services to drive efficient STARS improvement with actionable insights.
  • Identify sales opportunities and engage with the sales team to partner on securing growth.
  • Develop and implement effective business development strategies to generate net new business.
  • Identify and target potential clients through market research, networking, and lead generation.
  • Conduct presentations and demonstrations to prospective clients to showcase our solutions.
  • Manage the sales pipeline ensuring targets are met.
  • Analyze market trends and competitor activities to identify new opportunities and adjust strategies as needed.
  • Responsible for meeting regularly with the C-Suite (including ongoing Executive Briefings) to align with the strategy and goals of the client organization.
  • Demonstrate deep knowledge of client and develop recommendations based on clients' business needs and usage patterns.
  • Work cross functionally across Press Ganey to fulfill on client value proposition and address client needs/concerns. This includes facilitating on-demand and proactive guidance for the client.
  • Provide market insights and strategic advice.
  • Understand client Partnership Dashboard (including Voice of Client and internal client health assessment) and implement plans to address.Qualifications:
    • 5+ years of experience in sales focused on consulting and analytics services with a successful track record of achieving growth targets.
    • Understands the STARS program used by the Centers for Medicare & Medicaid Services (CMS) to grade Medicare Advantage Plans based on a five-star quality rating scale.
    • Excellent communication and interpersonal skills.
    • Strong negotiation and closing skills.
    • Ability to work independently and as part of a team.
    • Familiarity with CRM software and sales tools.
    • Solid working knowledge of strategic planning, execution of strategy, business development and sales.
    • Bachelor's degree.Travel: 30 - 40%Additional Information for US based jobs:Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.The expected base salary for this position ranges from $101,000 - $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
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